Istanbul Sabiha Gökçen Airport was awarded the “Most Technological Brand at the Airport” award at Tech Brands Turkey.
According to the statement made by Istanbul Sabiha Gökçen (ISG), ISG, which constantly improves the service and technology infrastructure it offers for passenger satisfaction, was selected as the leading brand by consumers in the airport category.
Tech Brands Turkey, an award program conducted in cooperation with NielsenIQ Turkey and Marketing, which explores the consumer brand perception of brands in Turkey in the field of technology, rewards brands ranked as a result of a report prepared based on the answers given by the consumer audience throughout Turkey with open-ended questions in 41 different sectors, from white goods to insurance, airline to fuel oil.
The public jury taking part in the research spontaneously responds to the brand they are considering for each category without any reminders or guidance.
Maximum passenger satisfaction with technological solutions
OHS offers all the services needed for a comfortable and enjoyable journey from flight tracking to advantageous campaigns to its passengers with a mobile application.
Sabiha Gökçen has also implemented a system that allows passengers to quickly and easily board their flights with new chip ID cards only without boarding passes. Boarding with ID card also offers the opportunity to produce and paste the luggage tag and deliver it to the baggage system.
It accelerates passenger traffic at Sabiha Gökçen Airport, where passenger movement is monitored by measuring the entrance, security pass, passport control processes and passenger waiting times with an artificial intelligence-supported image processing system.
With the e-passport application, another innovation that Turkey has met with the OHS, Turkish citizens who have passed the age of 18 have their chip passport read at the e-passport counters and scan their fingerprints and faces thanks to the biometric system, completing passport transactions in seconds. In addition, information flow to stakeholders is provided quickly and accurately using the blockchain infrastructure in OSH.
Sabiha Gökçen Airport Top Manager (CEO) Berk Albayrak, whose views were included in the statement, stated that they had crowned their achievements in aviation with a new award and said, “It is flattering that our efforts have been appreciated by the passengers personally. We will continue our work with all our team mates in order to increase the satisfaction of our passengers and provide complete and uninterrupted service. Expressing this satisfaction, being seen as a leading brand in the airport area is the biggest reward for us and the most valuable indicator of our superior service quality.” he used his expressions.
Would you like to use our fast track service at Sabiha Gökçen Airport fast track , which is one of the best airports? You can make a reservation by contacting us immediately.
